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More than $4 billion in cybercrime losses reported to FBI in 2020

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Technology support scams resulted in losses of $146 million, a 171% increase in losses from 2019. At least 66% of victims were over 60 years old, the FBI said. Such efforts are often run out of call support centers overseas, the FBI said, with help from suspects living in the U.S.

A number of defendants have been indicted for involvement in tech support scams over the past year, though robocalls motivated by fraud have only continued amid the COVID-19 pandemic.

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