“I have long held a belief system and an attitude that you never flog failures,” he said. “You want your employees, including interns, to make mistakes and learn from those mistakes, and together we become better. So obviously you don’t want to make the same mistake over and over again, you want to improve.
“What happened at the congressional hearings where we attributed it to an intern was not appropriate, and was not what we are about or is not what we are about,” he said. “We have learned from that and I want to reset it here by saying that we are a very safe environment, and we want to attract and retain the best talent.”
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